Users who have rooted their phones (that is, modified the device on a basic operating-system level) may not be eligible for over-the-air carrier updates and must re-flash the phone to update to the newest Android version that is optimized for their device.
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These updates are rolled out in waves by device and carrier, so updates aren't available to everyone at once.
That's because firmware updates need to be specifically compatible with the hardware on the phone, rather than apps, which work with a wide variety of devices.
The update is on the small side, coming in at around 118MB.
As for what’s included, the update’s changelog says you can expect Samsung’s One UI for the watch.
The fastest recipients of any new upgrade are Google Pixel users because updates are pushed directly by Google without being reviewed or modified by a carrier.
To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.
In case the above steps fails to fix the problem then chances are this is caused by old software data that has not been completely removed during the update process.
These updates are also called firmware updates since they operate on a deeper system level than normal software (app) updates and are designed to control the hardware.
Firmware updates require permission, time, and a device restart.