Web live chat
After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.
But being big doesn’t mean you aren’t human, or that you should disregard feedback. Chatra, a live chat messenger app designed to infuse the most popular elements of mobile messengers into traditional live chat software, is helping small businesses effectively engage with prospective customers.
For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.
When offline, be accessible via messenger and reap benefits of direct, conversational communication without the strain of being online 24/7.
Subscription payments are made via direct debit; this reduces administration, and ensures you remain in full control. Remember: With our free trial you there is no need to enter credit card or bank details, click here and start your trial today.For instant connection over the normal phone networks, create fully customisable reactive and proactive Click2Call experiences.Additional experiences can be added to your package for full flexibility.With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. I’ve been using the Chatra app for about a month and I’ve been incredibly impressed.You can switch in an instant — start a conversation in your browser then grab your i Phone to continue on the go. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be “on the fence” or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. Chatra is helping me punch above my weight in sales and marketing by engaging website visitors in a whole new way.